Guide to Preventing iGaming Fraud in 2025

How Fraudsters Continue to Succeed with Multi-Accounting in 2025

Another restriction isLimited Access, where gubbed customers may have restricted access to certain markets or events. They may not be allowed to bet on specific sports or events where they have consistently been successful. The most severe restriction is Account Closure, where bookmakers close a customer’s account entirely if they believe the customer is engaging in sharp or profitable betting practices. Talk to us to learn how Veriff can help your gaming business fight fraud and comply with identity verification requirements.

If you want to see how device intelligence and visitor identification can strengthen your fraud prevention efforts, you can start a free trial or connect with our team to discuss your specific challenges. When that assumption breaks down, the foundation of trust that supports these platforms is shaken. Implementing robust verification processes, like two-factor authentication (2FA) and using biometric data can make it more difficult for fraudsters to scam companies.

Talk to us to discover how Veriff can assist your gaming enterprise in combating fraud and meeting the necessary identity verification standards. It is important to note that gnoming and multi-accounting are not the same as matched betting. Matched betting is a legitimate betting strategy that does not involve cheating. However, if caught engaging in gnoming or multi-accounting while matched betting, you could still face the consequences mentioned above. Online gaming company Amusnet joins forces with Antwerp Gaming Club’s online casino platform, Hotwin. “Without Rupt, it was impossible to detect account sharers with factual data. Once we added Rupt, we realized we were missing $1M+ ARR and decided to dig into it..”

It is not uncommon for some users to sell their accounts, share resources, abuse promos and try to get advantages unfairly. Players that cheat by multi-accounting ruin games for the rest of your players — and potentially cause them to leave your platform altogether. The more information you collect from your users, the better your chances are at identifying and preventing fraud. During checkout, ask for more information so that you can verify that the cardholders are the ones making purchases. You also need protocols that allow you to verify that users are who they say they are. With a combination of whitebox and blackbox machine learning algorithms, SEON uncovers complex fraud patterns and continuously enhances detection with AI-powered insights and custom rule suggestions.

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  • Operators must adopt cutting-edge strategies to counteract bonus abuse fraud, ensuring a secure and fair environment for players.
  • See how we help this online gaming company provide a secure experience for their players, prevent chargebacks, and manage compliance.
  • Multi-accounting in a bookmaker’s office implies playing on two or more accounts simultaneously by one user.
  • Creating another account using stolen or fake information is illegal and is considered fraud.

These accounts are typically used to manipulate promotions, cheat in games, launder money, evade bans, or gain unfair advantages in systems meant for single-user participation. Online platforms such as marketplaces, gaming sites, fintech apps, referral programs, and online stores are constantly under threat from fraud. Fraudsters keep coming up with officialstakebet.com newer methods to conduct fraud, and multi-accounting is one of them. Multi-accounting is where a single user creates multiple fake accounts to exploit a system.

We explore why users might find it beneficial to create multiple accounts and the key ways how to prevent this deceptive practice below. SEON helped EZY Gaming prevent multi-accounting by using real-time device intelligence to detect and block fraudulent behavior, including bonus abuse, during sign-up. When a user manipulates systems designed for individuals — such as referral programs, voting mechanisms, or bonus offers — the result isn’t just lost revenue. Multi-accounting is the act of a single person creating and controlling multiple accounts on an online platform, typically to bypass platform rules or secure advantages not intended for them. Unlike standard user behavior, where one account belongs to one individual, multi-accounting is where one person poses as many. Fraudsters create multiple accounts to avail of online casino and sportsbook welcome bonuses and other promo offers.

Multi-accounting can also be used to manipulate the outcomes of online contests, polls, or voting. Detecting mules is highly challenging, as almost 100% of the time, their documents are valid and their accounts are clean. E-commerce has become a target for promotion abuse and affiliate fraud, referring to the repeated use of sign-up bonuses, referral bonuses, and vouchers from multiple accounts. In the gaming and gambling industry, multi-accounting is a problem as unscrupulous players can enrich themselves by selling accounts and certain resources. Betting can be affected by multiple accounts used for arbitrage betting, a strategy that costs bookmakers money and is often challenging for them to identify and track. When it involves using false identities or stolen personal data, it constitutes identity fraud or theft, which is a criminal offense with possible legal prosecution.

Multi-Account Prevention Update

Fraud poses a significant challenge in iGaming, impacting operators and players alike. For operators, it leads to financial losses, reputational damage, regulatory penalties, increased costs, and potential blacklisting by payment processors. Players face compromised account security, financial fraud, and unfair gameplay due to activities like collusion and gnoming, eroding trust in the platform. When you put measures in place to stop multi-accounting, your promotion budgets and user acquisition efforts go towards users who have a chance of actually staying with the platform and converting multiple times. That’s a more substantial definition of growth than the number of user accounts rising because of fraudsters creating fake accounts en masse.

Let’s look at the main areas of business, in which multi-accounts can occur and which are at risk. Multi-accounting is prohibited on almost all websites and you can get banned for violating this rule. If you’re lucky, only one profile is left, regardless of their quantity, and all bonuses that you received due to circumvention of the rules will be written off. In the worst case, all accounts will simply be banned, and the balances will be reset to zero.

Addressing gnoming is crucial for maintaining the fairness and integrity of games and ensuring a level playing field for all players. Using Incognia as an example, one of the layers of our three-layered solution is tamper detection. We perform device integrity checks at onboarding and look for the presence of emulators, app cloners, location spoofing apps, app tampering tools, and more. Multiple accounts means a wider attack surface for fraudsters and a harder time getting rid of them once they’ve been caught.

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Multi-accounting poses a serious challenge for digital banks, threatening growth, compliance and financial stability. As these banks rapidly acquire users through referral programs and streamlined KYC processes, they inadvertently become targets for fraudsters who exploit these systems to create multiple accounts and abuse incentives. This wastes marketing resources and skews user metrics, leading to misleading KPIs and damaged insights. Some fraudsters create multiple user profiles to sell fake goods, phish for personal information, conduct account takeover (ATO) attacks, and so on. They can achieve this by using bots or proxy services to bypass bans and account limits. Companies employ fraud prevention tools and often have Trust and Safety teams who deal with this issue and try to prevent negative consequences and financial losses.

We increased our model’s separating capacity by 1.4x by adding user behavior variables like cursor movement, time on page, and device quality segmentation. The top providers each bring unique strengths, such as scaling globally, fighting fraud, or serving niche markets, setting new standards for verification. Fraudsters create numerous accounts aimed at producing false clicks or sign-ups to further manipulate affiliate marketing programs.

Equally vital is educating players about the risks and signs of bonus abuse, turning them into informed participants who can aid in detecting suspicious activities. Operators can promote a healthy gaming ecosystem by integrating technological solutions, fostering industry cooperation and enhancing player awareness. The most optimal means of preventing multi-accounting is making it very difficult for a player to create multiple accounts.

This activity is driven by the intent to disproportionately benefit from special introductory offers typically designed to be used once per new user to encourage them to try a new service or product. Multi-accounting prevention requires flexible and secure verification methods that prevent fraudsters and bonus hunters from abusing the online service while keeping honest users satisfied and loyal. However, balancing security and user experience can be challenging, as some verification methods may be too intrusive, time-consuming, or inconvenient for users. For example, some users may not want to share their personal information or biometric data with the online service, such as face or voice recognition. They may also find it annoying to go through multiple verification steps or wait for manual approval. It’s essential to differentiate between legitimate and illegitimate uses of multi-accounting.